Workplace Communication 5 - How to Deal with Different Personalities (Part 2)

The key to communicating with people is to know how to deal with the many different personalities. The following are twelve personalities of people you may have to communicate with in the workplace:

Jan Mumbles. Always asking Huh! What you say! Nobody can hear or understand what she is saying. She is never pleased with anything and has to have the last word.

Shirley Nasal. She wants you to tell her all your personal business and she will repeat what you said to everyone. She is a busybody who will spread gossip.

Barbara Note taker. She will record everything including confidential and nonconfidential information. She is too busy writing to listen to anyone. She documents everything but never takes any action on it.

Slow-Speaking Margaret. This person never gets to the point and never finishes her conversations. She wears out most people patience. The words hurry up is not in her vocabulary.

Shifty-Eyed Sam. Looks at personal documents on a computer monitor while talking to you, and his eyes shift from one place to another. He will also look into other offices to see what everyone else is doing.

Bill Timewaster. He does not intend to do any work, and he does not want you to do any either. He makes unexpected visits and takes long breaks during the day.

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